The Pro and Premium packages are also available on a 10-lesson course format.
FAQ About Our Courses
How long are the lessons?
Each lesson is 30 minutes because it’s the optimal learning time, neither too short nor too long, to help you improve your English. There is an option to order 45 min lessons, if wanted.
What is a Premium feedback report?
With the Premium plan will students receive a Premium feedback report after each lesson. It’s a summary of the lesson that includes new vocabulary, a grammar points to review and a progress card, so you can see how well you are advancing towards your goals.
Who will be my teacher?
All our teachers are experienced, qualified, native-English teachers from the USA, the UK, Canada, Australia, Ireland, and South Africa.
In the Basic plan, Live-English will assign the teacher(s) according to the day and time booked for the lessons. In the Pro plan, you will have a choice of three teachers based on the course you chose (Conversation, Business English, Exam Preparation). In the Premium plan, you will be able to choose from all our teachers, according to their accent and specialty. Premium teachers have both teaching and professional experience, and are able to teach English at the most advanced level.
Can I change teacher?
Only with the Pro and Premium plan. In the Pro plan, you have a choice of three teachers and a different teacher can be assigned to you upon request. With the Premium plan, you can change teachers at any time.
What is Zoom?
Zoom is a high quality Video Conference software program that can be used on your computer, tablet or mobile phone. When you make an appointment, you will need to add your teacher in your Zoom contacts.
How do I access the recording of my lessons
The Premium plan allows you to get a recording of your lesson upon request. The recording is accessible from the Member Area under “My Account” for 30 days after the lesson. Live-English.net won’t be liable if a technical problem causes errors in recording.
What is the material used for the lessons?
In the Basic plan, you get access to the Study Box, a list of regularly updated news articles that cover general English topics. Theses articles are annotated with key vocabulary and questions to help you understand the text. In the Pro and Premium plans, students have access to the Basic plan’s resources plus a more comprehensive list of articles also covering business news and technology topics. In the Premium plan, you have the possibility to suggest your own material.
How do I schedule my lessons?
In the Basic plan, you schedule one or two lessons a week for a fixed day and time. In the Pro and Premium plans, you have the flexibility to schedule as many lessons as you wish, for the day and times of your choice based on your teachers’ availability.
What are the language topics offered?
We offer several topics:
– General English Conversation: you will improve your fluency in every-day English
– Business English: you will feel more comfortable to communicate in English in a working-related situation
– Job Interview Preparation: you will be ready to answer even the toughest interview questions in English
– Exam Preparation: you will be ready for the English exam you need to take (TOEIC, TOEFL, IELTS and many more)
What if I need to cancel a lesson?
You may cancel a lesson up to 12 hours in advance by visiting the Member Area, otherwise the lesson is lost. In case of unforeseeable circumstances, we reserve the right to charge only half of the lesson at our sole discretion.
We guarantee to provide a team of experienced native-English teachers who are dedicated to helping you reach your English goals.
If you are not satisfied with your course, we offer a money back guarantee for up to 30 days on unused lessons.